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Attacking Heart Disease in Suffolk County

“Suffolk County is experiencing elevated cardiovascular disease mortality relative to New York State,” explained Dr. Humayun Chaudhry, Commissioner for the Department of Health Services of Suffolk County. Given the general affluence of the area, he finds…

Surgical Safety Simulation Exercise

In this simulation exercise, students are given the opportunity to think critically about the role of motivation and organizational context in implementing a process innovation. Students work in teams of four to six people to develop recommendations for…

International Patient Safety Collaborative

Preparing for his hospital’s monthly board meeting, the CEO of Poudre Valley Health System in Fort Collins, CO, was wrestling with whether or not to recommend that his hospital continue to participate in the International Patient Safety…

Glaxosmithkline in China (Parts A, B, & C)

Four GlaxoSmithKline employees were accused of bribing Chinese health care workers to prescribe the company’s drugs. The accusations brought to light the questionable incentive structures of the Chinese health care system and the pressure on…

Royal Caribbean Cruises, Ltd.: Safety, Environment and Health

In January 2014, Gary Bald, senior vice president of Safety, Environment and Health at Royal Caribbean Cruise Lines (RCL), prepared for a review meeting with the company’s chief executive, Adam Goldstein, and chairman, Richard Fain. Prior to…

Johnson & Johnson: The Promotion of Wellness

To create the world’s healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its “Culture of Health” program globally, customized by location, culture, and specific health needs to…

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