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The president of the North America unit of NutriSciences, the $450 million (annual revenue) subsidiary of the French company Biomérieux, is considering how best to persuade an American chicken producer named Gallus to outsource its in-house food safety…

In August of 2020, after a day treating patients, John McAdams, MD, gets ready to meet with a young couple from the community. He is excited to share the latest progress on his institution’s Cancer Treatment and Control Center, which is set to open in 3…

The Envision Healthcare (EVHC) case examines the operations of one of EVHC’s divisions, EmCare, a national physician services outsourcing company. The case describes EmCare’s controversial use of out-of-network billing for a significant share…

The case recounts the events of the 2014-2016 West Africa Ebola Outbreak, starting with the death of patient zero, a young Guinean boy named Emile Ouamouno in December 2013 and ending in August 2014 when the World Health Organization declared the…

This case is located within the multinational pharmaceutical company Novartis, as key managers decide what kind of monitoring and evaluation to implement for one of its social business programs, Novartis Access. This new program will expand the company’s…

Insigne Health is a for-profit, integrated health insurer/health care provider whose leadership believes that by shifting members’ focus from “sickness” to “well-being” it could increase the overall health of its insured…

In the aftermath of the atrocities endured by the Cambodian people, Friends-International (FI) was established in 1994 to address some of the many protection needs faced by the country’s marginalized children and youth. In the intervening quarter…

Three months into her job as secretary of health for Washington State in 1999-a position which had been vacant for nearly a year following the previous secretary’s resignation-Mary Selecky read a newspaper story that the state’s largest and…

The 8.9 magnitude earthquake that struck Japan on March 11, 2011, unleashed a 30-foot tsunami along Japan’s Pacific Coast that damaged nuclear reactors at the Fukushima Daiichi Nuclear complex. The crippled reactors leaked radiation into the sea…

A deep sense of foreboding filled Dr. James O’Connell and his team at Boston Health Care for the Homeless (BHCHP) in October 2014. The Boston mayor’s office had just condemned the 64-year-old bridge that provided the only passage to the…