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Evidence and Echoes: Facing the Origin of the COVID-19 Pandemic

This case covers the controversy over the origin of the COVID-19 virus, a highly toxic debate that lasted over half a decade. In early 2020, there was substantial scientific uncertainty about whether the virus originated in the wild or had been manmade…

C3: Pursuing Racial Justice in Healthcare Financing

This case describes efforts to promote racial equity in healthcare financing from the perspective of one public health organization, Community Care Cooperative (C3). C3 is a Medicaid Accountable Care Organization–i.e., an organization set up to manage…

Killing the Pager at ZSFG

This case is about organizational change and technology. It follows the efforts of one physician as they try to move their department past using the pager, a device that persisted in American medicine despite having long been outdated by superior…

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